Analyst – Order to Cash

We are seeking a highly motivated and detail-oriented Analyst to join our team. The ideal candidate will have a strong understanding of accounting principles and experience working with cash application and order booking processes.

Responsibilities:

• Accurately process cash receipts and apply payments to customer accounts in a timely manner.
• Investigate and resolve payment discrepancies, short payments, or unapplied cash.
• Manage order booking and billing processes, ensuring accuracy, completeness, and adherence to client SLAs.
• Collaborate with internal teams (e.g., Sales, Customer Service, Collections) to resolve issues related to invoices or payments.
• Maintain and update customer account records.
• Prepare and analyze reports related to the Order to Cash cycle, including aging reports, dispute logs, and unapplied payments.
• Monitor and follow up on outstanding receivables and coordinate with collections as needed.
• Ensure compliance with internal controls and accounting policies.
• Contribute to continuous improvement initiatives within the O2C process.
• Stay informed about best practices and regulatory updates in the Order to Cash domain.

Skills & Qualifications:

• Bachelor’s degree in commerce (BCOM) – required
• 2–3 years of experience in Order to Cash, including cash application, invoicing, or order management
• Good understanding of accounting principles related to accounts receivable
• Proficient in Microsoft Excel and other Office tools; ERP experience (SAP, Oracle, NetSuite, etc.) is a plus
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Effective communicator, both written and verbal
• Able to work independently and in a team environment
• Exposure to global clients or multinational environments is a plus

About Eastvantage: 

At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. 

We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years. 

We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story! 

Why join us  

• Embrace a healthy work-life balance.  
• Enjoy competitive compensation and benefits.  
• Be part of a positive work environment that fosters collaboration and teamwork.  
• Advance your career through our professional development opportunities.  
• Thrive in an inclusive and employee-centric culture.