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IT Support Managed Services

Imagine a world where your network runs seamlessly, your precious data is safeguarded through reliable backup and recovery, and any tech hiccup is swiftly resolved by our responsive Help Desk team. Our Endpoint Management Service ensures your devices are at their best, saving you time and hassle. And with our expert IT Consulting and Strategic Advisory, you’ll chart a course toward innovation and efficiency.

Let’s drive success together – harnessing technology’s power, optimizing performance, and all the while, smartly managing your budget. Welcome aboard to a brighter, tech-empowered future!

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Success Story

Digital Solutions Market Leader Reduces Costs by 64% With an Enterprise Resource Platform (ERP)

Success Story

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4 Reasons to Outsource

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Expertise at Your Fingertips

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Focus on Core Competencies

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Cost-Efficiency

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Scalability and Agility

Client Testimonial

We have slowly expanded our portfolio with Eastvantage. We found them to be very well established in the Philippine market. They have the systems, the right set of people, the right connects…they are the right partner. – Prashant, IT Services and IT Consulting, France

How you’ll benefit

  • Comprehensive Data Protection: Our IT Managed Services offer robust data protection, ensuring the security and integrity of your critical information. This complements the expertise at your fingertips by safeguarding your valuable data assets.
  • Efficient Troubleshooting: We provide efficient troubleshooting and technical support, minimizing downtime and disruptions. This aligns with the focus on core competencies by allowing your team to stay productive without being burdened by IT issues.
  • Strategic Technology Guidance: Our solutions include strategic insights to guide your technology investments. This empowers you to make informed decisions, enhancing cost-efficiency and scalability, while ensuring that your IT infrastructure aligns with your business objectives.

Transform your business

When you choose our IT Support Managed Services, you’re choosing transformation. Imagine your team focusing on innovation, streamlined operations driving competitiveness, and strategic guidance fueling growth. Efficient resource allocation keeps you adaptable, robust security builds trust, and a seamless customer experience sets you apart. It’s more than IT management – it’s reshaping your business for success, making you a leader in your industry. Welcome to a future powered by our partnership.

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Our full-service solution will allow you to leverage our extensive experience and expertise.

From network management and data protection to strategic consulting, we’re your trusted partner in navigating the complexities of the digital landscape. Benefit from our proficiency to drive results and achieve cost efficiencies, all while focusing on what you do best.

IT Support Managed Services

Ensure your technical infrastructure is running smoothly, secure, and efficient

Sales Support Outsourcing

Optimize your sales processes, improve customer relationships, and drive revenue growth

IT Managed Services + Sales Support Outsourcing

A holistic approach where your technology supports your sales efforts and vice versa, enhancing overall business performance

Commonly Outsourced Processes

  • Helpdesk Support
  • Desktop Support
  • Network Support
  • Server Support
  • End-User Support
  • Remote Support
  • Software Installation and Updates
  • Patch Management
  • User Account Management
  • IT Asset Management
  • Incident and Problem Management
  • Change Management
  • IT Documentation and Knowledge Management

Tools
& Expertise

  • Servicenow
  • Freshservice
  • Azure Active Directory
  • Office 365
  • Microsoft Endpoint Manager

Team Qualifications & Certifications

IT Technical Support qualification
IT Service Management qualification
Customer Support qualification
Cloud Management qualification
  • IT Technical Support
  • IT Service Management
  • Cloud Management
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FAQ

What services does Eastvantage offer?

At Eastvantage, our services encompass a wide spectrum of outsourcing and managed solutions. From customer support and back-office operations to digital marketing and software development, we leverage our deep industry knowledge and operational excellence to help businesses achieve their strategic goals.

Eastvantage is your trusted managed services partner, driven by a team of experts with unparalleled industry knowledge. We bring innovation, agility, and a proven approach to enhance your business’s productivity while reducing costs. This allows you to focus on your core competencies, promoting growth and scalability in a rapidly evolving business landscape.

Eastvantage serves clients across a diverse spectrum of industries, including but not limited to technology, BFSI (Banking, Financial Services, and Insurance), e-commerce, marketing and advertising, professional services, and various other sectors. Our services are highly adaptable and customizable to meet the unique needs of businesses in these industries, leveraging our deep industry knowledge and operational excellence to drive success.

Eastvantage is a global company with presence in multiple countries, including Belgium, Bulgaria, India, the Philippines, United States, Vietnam, and Morocco. Our global reach allows us to provide a wide range of offshore and nearshore outsourcing services to meet the specific needs of our clients. Whether you require on-site support or remote assistance, our extensive network of offices ensures that we can deliver the services you need, wherever you are.

Data security and privacy are paramount at Eastvantage. We implement stringent security measures, including confidentiality agreements and robust technology infrastructure, all while complying with international data protection regulations.

Contract duration with EastVantage is flexible and adaptable to your business needs. Whether you require short-term or long-term services, our team will work closely with you to align our services with your objectives.

Beginning your journey with Eastvantage is straightforward. Contact us through our website, and our team will initiate a consultation to understand your unique needs. We will then develop a tailored solution for your business, capitalizing on our expertise and operational excellence.

Certainly. Eastvantage offers service agreements that provide the flexibility to scale services up or down as your business requirements evolve. We understand the dynamic nature of businesses and are here to adapt to your changing needs.

At Eastvantage, our differentiator lies in our team of dedicated professionals who combine deep industry knowledge with cutting-edge technology. We focus on delivering innovative, customized solutions aligned with your business goals, all while taking full ownership of outcomes.

Reaching out to Eastvantage is easy. You can contact us through the “Contact Us” section on our website or reach our dedicated team via phone or email. We’re here to provide you with all the information and assistance you need as your trusted managed services partner.

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