Mortgage Support Services Outsourcing

Navigating the complexities of the mortgage industry can be a daunting task. As your dedicated outsourcing partner, we specialize in providing support and expertise to mortgage lenders and brokers. With us by your side, you can focus on growing your business while we handle the rest.

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Success Story

A US Finance Consulting Firm Reduces Costs by 60% With the Help of a High-Performing Offshore Support Team

Success Story

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Success Story

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Expertise at Your Fingertips

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Cost-Efficiency

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Focus on Core Competencies

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Scalability and Agility

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Scalability and Agility

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Scalability and Agility

How you’ll benefit

  • Navigating Regulatory Complexity: The mortgage industry is subject to stringent regulatory frameworks and compliance standards. We ensure that all tasks are carried out in full compliance with industry guidelines, reducing the risk of costly penalties or legal issues.
  • Scalability for Seasonal or Volume Fluctuations: Outsourcing allows you to easily scale your operations up or down in response to fluctuations in workload due to seasonal variations or market dynamics.
  • Focus on Client Relationships and Growth: Free up your in-house team to focus on relationship-building, customer acquisition, and strategic planning. This client-centric approach can lead to increased client satisfaction and retention rates.

Transform your business

By outsourcing mortgage support services, you’re able to tap into a specialized pool of expertise, leverage advanced technology, and ensure compliance with industry standards. This ultimately allows you to provide higher quality service to your clients and position your business for sustainable growth.

Tailor-Made Business Models

We shape the ideal delivery model and contractual framework for every requirement, regardless of size. There is no one size fits all.

Operational Excellence

We take full ownership of outcomes and deliverables and integrate them into a continuous improvement model.

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Multiple Locations

Expert solutions delivered from the Philippines, India, Bulgaria, Vietnam, Morocco, and wherever you’d need.

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Proficiency Across Different Domains

We specialize across diverse verticals, covering our client’s needs with in-house experts and cutting-edge technologies.

Client Success & Employee Happiness

We believe the wellbeing of our employees is strongly correlated with our clients’ success.

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Derisked Outsourcing

We empower companies with smart and balanced outsourcing solutions, understanding the DOs and DONTs inside out.

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Tech Enthusiasts & Experts

We integrate technology into everything we do, driving innovation.

Outsourcing Solutions by Industry

diagram section mortgage support outsourcing

We provide a structured approach to effectively managing compliance through outsourcing.

Our streamlined process ensures a seamless and efficient experience for our clients. This comprehensive process guarantees a hassle-free journey towards successful mortgage transactions.

Compliance and Risk Management

Assess and mitigate risks while ensuring adherence to regulatory standards.

Financial Consulting and Strategic Advisory

Get valuable financial guidance in the context of mortgage support services.

Compliance and Risk Management + Financial Consulting and Strategic Advisory

Within the realm of mortgage support outsourcing, the integration of Compliance and Risk Management, alongside Financial Consulting and Strategic Advisory services, ensures rigorous adherence to regulatory standards while providing invaluable financial insights for optimal decision-making.

Commonly Outsourced Processes

  • Loan Processing
  • Underwriting Services
  • Document Verification
  • Compliance Management
  • Customer Support
  • Data Entry and Management

Tools
& Expertise

  • Salesforce
  • HubSpot
  • Microsoft Teams
  • Slack

Team Qualifications & Certifications

IT Technical Support qualification
IT Service Management qualification
Customer Support qualification
Cloud Management qualification
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FAQ

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FAQ

What services does Eastvantage offer?

At Eastvantage, our services encompass a wide spectrum of outsourcing and managed solutions. From customer support and back-office operations to digital marketing and software development, we leverage our deep industry knowledge and operational excellence to help businesses achieve their strategic goals.

Eastvantage is your trusted managed services partner, driven by a team of experts with unparalleled industry knowledge. We bring innovation, agility, and a proven approach to enhance your business’s productivity while reducing costs. This allows you to focus on your core competencies, promoting growth and scalability in a rapidly evolving business landscape.

Eastvantage serves clients across a diverse spectrum of industries, including but not limited to technology, BFSI (Banking, Financial Services, and Insurance), e-commerce, marketing and advertising, professional services, and various other sectors. Our services are highly adaptable and customizable to meet the unique needs of businesses in these industries, leveraging our deep industry knowledge and operational excellence to drive success.

Eastvantage is a global company with presence in multiple countries, including Belgium, Bulgaria, India, the Philippines, United States, Vietnam, and soon, Morocco. Our global reach allows us to provide a wide range of offshore and nearshore outsourcing services to meet the specific needs of our clients. Whether you require on-site support or remote assistance, our extensive network of offices ensures that we can deliver the services you need, wherever you are.

Data security and privacy are paramount at Eastvantage. We implement stringent security measures, including confidentiality agreements and robust technology infrastructure, all while complying with international data protection regulations.

Contract duration with EastVantage is flexible and adaptable to your business needs. Whether you require short-term or long-term services, our team will work closely with you to align our services with your objectives.

Beginning your journey with Eastvantage is straightforward. Contact us through our website, and our team will initiate a consultation to understand your unique needs. We will then develop a tailored solution for your business, capitalizing on our expertise and operational excellence.

Certainly. Eastvantage offers service agreements that provide the flexibility to scale services up or down as your business requirements evolve. We understand the dynamic nature of businesses and are here to adapt to your changing needs.

At Eastvantage, our differentiator lies in our team of dedicated professionals who combine deep industry knowledge with cutting-edge technology. We focus on delivering innovative, customized solutions aligned with your business goals, all while taking full ownership of outcomes.

Reaching out to Eastvantage is easy. You can contact us through the “Contact Us” section on our website or reach our dedicated team via phone or email. We’re here to provide you with all the information and assistance you need as your trusted managed services partner.

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