IT Support Managed Services

Unlock the full potential of your business with managed IT services. Combining nearshore and offshore capabilities, Eastvantage ensures seamless integration, robust data protection, and efficient troubleshooting to achieve remarkable results.

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Success Story

A Belgian IT Solutions Provider Increases Sales by 31% With Expert Cloud Support

Success Story

IT and Technology Experts Support Expansion From Australasia to Global

Success Story

A Major Player in the Australian ICT Market Saves at Least USD300k in Annual Operating Costs Through Inspired Outsourcing

Tackling Daily Technological Difficulties

From outdated systems and cyberattacks to IT staffing shortages and high operational costs, it’s no wonder that technological challenges significantly hinder business productivity. Moreover, the demand for specialized skills and round-the-clock support only puts more pressure on internal manpower.

As an IT outsourcing company, Eastvantage provides the expertise and support you need to overcome these hurdles. With our managed IT services, you can focus on your core business activities while we handle the technical complexities, allowing you to achieve your business goals effectively.

A Brighter, Tech-Empowered Future With Eastvantage

We offer comprehensive outsourced IT management solutions to ensure seamless integration and personalized processes. These services drive your business’s technological advancement and operational efficiency toward success.

Network Management and Cloud Services

Optimize your IT infrastructure with our network management and cloud services, enhancing scalability, reliability, and security for improved business performance.

Security Services

Protect your business with advanced IT outsourcing services, reducing risks and ensuring compliance with industry standards through proactive threat management.

Data Backup and Recovery

Safeguard your critical data with our robust backup and recovery solutions, minimizing downtime and ensuring business continuity in case of data loss.

Help Desk and Technical Support

Enhance user satisfaction with our help desk and technical support, providing timely and effective resolutions to IT issues and reducing operational disruptions.

Endpoint Service

Ensure all devices are secure and efficiently managed with our endpoint services, improving overall system performance and reducing vulnerabilities.

IT Consulting and Strategic Advisory

As an IT outsourcing provider, we offer guidance for sustained progress and help you make informed, data-driven decisions.

Why Invest in Outsourcing IT Services

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Expertise at Your Fingertips

Gain immediate access to top-tier talent and specialized skills with our IT outsourcing solutions, ensuring your business benefits from the latest technological advancements.
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Focus on Core Competencies

Allow your internal teams to concentrate on what they do best while our IT outsourcing services company handles your technology needs efficiently and effectively.
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Cost Efficiency

Reduce operational costs and improve budget management by leveraging our outsourced IT expertise, which eliminates the need for expensive in-house IT processes.
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Scalability and Agility

Easily scale your IT operations to match your business demands with our flexible and adaptive IT outsourcing services, ensuring optimal performance at all times.
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Scalability and Agility

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Scalability and Agility

How You’ll Benefit From IT Outsourcing Services

  • Comprehensive Data Protection: Our IT managed services offer robust data protection, ensuring the security and integrity of your critical information. This complements the expertise at your fingertips by safeguarding your valuable data assets.
  • Efficient Troubleshooting: We provide efficient troubleshooting and technical support, minimizing downtime and disruptions. This aligns with the focus on core competencies by allowing your team to stay productive without being burdened by IT issues.
  • Strategic Technology Guidance: Our solutions include strategic insights to guide your technology investments. This empowers you to make informed decisions, enhancing cost-efficiency and scalability, while ensuring that your IT infrastructure aligns with your business objectives.

Transform Your Business with IT Outsourcing Solutions

When you choose our IT managed services, you choose transformation. Your team can focus on innovation while streamlined operations enhance competitiveness. Efficient resource allocation keeps you adaptable, robust security builds trust, and a seamless customer experience sets you apart.

It’s more than IT management—it’s your strategic advantage, positioning you at the forefront of your industry. Let our partnership power your future success.

Why Choose Eastvantage as Your IT Outsourcing Provider

Tailor-Made Business Models

We shape the ideal delivery model and contractual framework for every requirement, regardless of size. There is no one size fits all.

Operational Excellence

We take full ownership of outcomes and deliverables and integrate them into a continuous improvement model.

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Multiple Locations

Expert solutions delivered from the Philippines, India, Bulgaria, Vietnam, Morocco, and wherever you’d need.

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Proficiency Across Different Domains

We specialize across diverse verticals, covering our client’s needs with in-house experts and cutting-edge technologies.

Client Success & Employee Happiness

We believe the wellbeing of our employees is strongly correlated with our clients’ success.

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Derisked Outsourcing

We empower companies with smart and balanced outsourcing solutions, understanding the DOs and DONTs inside out.

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Tech Enthusiasts & Experts

We integrate technology into everything we do, driving innovation.

Recognition and Accolades

We’re proud to receive multiple industry awards throughout the years, recognizing our excellence and innovative approach in delivering top-notch services and solutions.

Outsourcing Solutions by Industry

Eastvantage provides outsourcing assistance to a diverse range of industries, including technology, BFSI (Banking, Financial Services, and Insurance), e-commerce, marketing and advertising, and customer service.
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Full-Service Support With Outsource IT Solutions

From network management and data protection to strategic consulting, we’re your trusted partner in managing complex digital ecosystems. Benefit from our managed IT services to drive results and achieve cost efficiencies, all while focusing on what you do best.

IT Support Managed Services

Ensure your technical infrastructure is running smoothly, secure, and efficient

Sales Support Outsourcing

Optimize your sales processes, improve customer relationships, and drive revenue growth

IT Managed Services + Sales Support Outsourcing

A comprehensive approach where IT outsourcing services bolster sales efforts, enhancing overall business efficiency and growth.

Commonly Outsourced Processes

  • Helpdesk Support
  • Desktop Support
  • Network Support
  • Server Support
  • End-User Support
  • Remote Support
  • Software Installation and Updates
  • Patch Management
  • User Account Management
  • IT Asset Management
  • Incident and Problem Management
  • Change Management
  • IT Documentation and Knowledge Management

Tools
& Expertise

  • Servicenow
  • Freshservice
  • Azure Active Directory
  • Office 365
  • Microsoft Endpoint Manager

Team Qualifications & Certifications

IT Technical Support qualification
IT Service Management qualification
Customer Support qualification
Cloud Management qualification
  • IT Technical Support
  • IT Service Management
  • Cloud Management
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FAQ

IT Outsourcing FAQs

What are IT outsourcing solutions?

IT outsourcing services involve partnering with external experts to manage and optimize your IT functions. This collaboration enhances efficiency and reduces costs.
Companies outsource IT services to tap into technical expertise, cut down operational costs, and stay focused on their core business activities. Such an approach drives overall growth and long-term efficiency.
Outsource your IT solutions when your business faces resource constraints, experiences skill shortages, or requires scalable solutions. This approach keeps you competitive and agile. Outsourcing is also a forward-thinking approach that provides access to cutting-edge technology and industry best practices, enabling innovation and strategic development in the long run.
On the contrary, a reputable IT outsourcing services company ensures corporate data remains secure. Trustworthy IT service providers implement robust security measures, keeping your data safe and compliant with industry standards.
Choose a provider with a solid track record, industry-specific expertise, and flexible solutions. Look at their past performance, client reviews, and range of services to ensure they fit your business needs.
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FAQ

What services does Eastvantage offer?

At Eastvantage, our services encompass a wide spectrum of outsourcing and managed solutions. From customer support and back-office operations to digital marketing and software development, we leverage our deep industry knowledge and operational excellence to help businesses achieve their strategic goals.

Eastvantage is your trusted managed services partner, driven by a team of experts with unparalleled industry knowledge. We bring innovation, agility, and a proven approach to enhance your business’s productivity while reducing costs. This allows you to focus on your core competencies, promoting growth and scalability in a rapidly evolving business landscape.

Eastvantage serves clients across a diverse spectrum of industries, including but not limited to technology, BFSI (Banking, Financial Services, and Insurance), e-commerce, marketing and advertising, professional services, and various other sectors. Our services are highly adaptable and customizable to meet the unique needs of businesses in these industries, leveraging our deep industry knowledge and operational excellence to drive success.

Eastvantage is a global company with presence in multiple countries, including Belgium, Bulgaria, India, the Philippines, United States, Vietnam, and soon, Morocco. Our global reach allows us to provide a wide range of offshore and nearshore outsourcing services to meet the specific needs of our clients. Whether you require on-site support or remote assistance, our extensive network of offices ensures that we can deliver the services you need, wherever you are.

Data security and privacy are paramount at Eastvantage. We implement stringent security measures, including confidentiality agreements and robust technology infrastructure, all while complying with international data protection regulations.

Contract duration with EastVantage is flexible and adaptable to your business needs. Whether you require short-term or long-term services, our team will work closely with you to align our services with your objectives.

Beginning your journey with Eastvantage is straightforward. Contact us through our website, and our team will initiate a consultation to understand your unique needs. We will then develop a tailored solution for your business, capitalizing on our expertise and operational excellence.

Certainly. Eastvantage offers service agreements that provide the flexibility to scale services up or down as your business requirements evolve. We understand the dynamic nature of businesses and are here to adapt to your changing needs.

At Eastvantage, our differentiator lies in our team of dedicated professionals who combine deep industry knowledge with cutting-edge technology. We focus on delivering innovative, customized solutions aligned with your business goals, all while taking full ownership of outcomes.

Reaching out to Eastvantage is easy. You can contact us through the “Contact Us” section on our website or reach our dedicated team via phone or email. We’re here to provide you with all the information and assistance you need as your trusted managed services partner.

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