Product Assistance – Post Sales
Post sales product assistance is one of the services offered under our customer support solutions. Our Product Assistance specialists dedicated to your account will handle post-sales concerns including order fulfillment, billing and collections, cancellation or order change, returns, complaints, service delivery, or incident management.
We have the capability to provide support in US, EU, and APAC timezones on a 24/7 basis, for all competency levels, across all industries. With our Customer Support services, we take on the responsibility of elevating your customers’ experience and establishing a trusting environment. Our team will interact with your customers via voice call, email, or online or voice chat to provide support and information on the assigned products.
Case study
Multilingual Team Supports Global Business Growth of the World’s Leading Language eLearning Company
Case study
Top Global Online Hobby Store Increases Client Loyalty and Brand Advocacy Through a High-Performing Customer Support Team
Case study
German Provider Improves Credit and Collection With an Excelling Client Support Team
Case study
A Leading Digital Asset Company Fast Tracks Expansion to the European Market Through Managed Services
Find out how Eastvantage can help you achieve your business objectives
If filling out forms is not your thing, you can send us an email at info@eastvantage.com. or click on the following link to book a call.
