Customer helpdesk is one of the services offered under our customer support solutions. Our Customer Helpdesk specialists dedicated to your account will be responsible for ensuring proper understanding of your products, services, and systems. They will interact with your customers, employees, agents, or sales personnel, immediately get the context of concern or request, and ensure appropriate actions are taken to resolve any customer problems and concerns.
We have the capability to provide support in US, EU, and APAC timezones on a 24/7 basis, for all competency levels, across all industries. With our Customer Support services, we take on the responsibility of elevating your customers’ experience and establishing a trusting environment. Our team will interact with your customers via voice call, email, or online or voice chat to provide support and information on the assigned products, services, and systems.
A Fortune Global 500 Company Grows Its Asian Market With Expert Customer Support
A Singapore-headquartered Digital Life Insurer Successfully Penetrates the Philippine Market Through Inspired Outsourcing
Innovation Excellence Meets Operations Excellence With Successful Disruption of the US and EU Intimate Apparel Industry
Australian Patient Management Systems Provider Improves Customer Satisfaction Through Inspired Outsourcing
Find out how Eastvantage can help you achieve your business objectives
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