Problem / Challenge The client is a San Francisco-based start-up offering on-demand 24/7 personal and business concierge services globally. About a year after it was established, they experienced a surge in business volume and found themselves in need of help to efficiently handle customer concerns. They sought assistance in establishing a formal support center that […]
The Requirement / The Challenge The client is an executive search firm in Tokyo that connects bilingual mid to senior level management professionals to foreign capital firms in Japan. They were looking to save operational costs for their support arm in the Philippines. In connection with this, they were in the market for a flexible […]
Global Staffing and IT Company Uses Recruitment Process Outsourcing (RPO) to Meet the Demands of its Growing Market
An award-winning global workforce solutions provider based in the US was freed from the recruitment task, enabling it to focus on securing new business, leveraging the good feedback from existing customers to increase market share.