Australian Patient Management Systems Provider Improves Customer Satisfaction Through Inspired Outsourcing

case study healthcare patient management

Problem / Challenge The client provides general practitioners, specialists, radiologists, and pathologists with a complete practice management solution and many hospitals around Australia with an affordable and effective patient administration system. They had a team of freelancers in the Philippines doing medical billing and administrative support for customer claims and queries.  The client was concerned […]

American Health IT Solutions and Services Provider Saves 65% Through Inspired Outsourcing

case study health it solutions

Problem / Challenge The client is a US-based health information technology solutions and services provider that assists federal, state, and local agencies in caring for the most vulnerable members of the communities they serve. The increased demand for digitalization in the health industry due to the pandemic in turn increased the demand for the client’s […]