High Touch Customer Service Team Supports Growth of Australia’s Leading Curated Marketplace

case study customer service

Problem / Challenge The Australian client maintains an ecommerce site that offers unique gift items expertly sourced from a global community of cottage industries, independent studios, and hole-in-the-wall retailers. They market the products and process orders for delivery by the manufacturers directly to the customers. The client’s market was growing and because of the nature […]

An Online Belgian Beer Shop Increases Transaction Volume by 359% Through Expert Digital Marketing Support

case study digital marketing

The Problem / ChallengeThe Belgium-headquartered client has gained a modest following in its first years of operation and has been shipping Belgian beers to customers throughout Europe and internationally. They wanted to optimize international sales by expanding their brand awareness and establishing themselves as the preferred Belgian beer shop for Belgium beer connoisseurs worldwide, which […]