Team Lead ( PTP)

  • Lead – Payments Approval, Quality & Team Management (BCOM Mandatory) 
  • Location: India
  • Education: Bachelor of Commerce (BCOM) degree mandatory 

Experience: 5 to 7 years of relevant experience in payments processing, quality control, or a related field. Minimum of 2 years of experience in a leadership or supervisory role 

Job Description: 

We are seeking a highly experienced and results-oriented Lead to spearhead our Payments Approval & Quality team. You will be responsible for ensuring the accuracy, efficiency, and timely processing of payments, while leading and mentoring a high-performing team. 

Responsibilities: 

  • Lead and manage a team of payments specialists, providing coaching, mentorship, and performance feedback. 
  • Develop and implement strategies to optimize the payments approval process for efficiency and accuracy. 
  • Oversee the approval of payments, ensuring adherence to financial regulations and company guidelines. 
  • Manage payment exceptions and discrepancies, resolving issues promptly and effectively. 
  • Implement and maintain quality control measures to ensure the accuracy and completeness of payments data. 
  • Analyse payments data and identify areas for improvement. 
  • Prepare reports on payments activity and performance metrics. 
  • Build and maintain strong relationships with internal stakeholders (accounts payable, finance) and external vendors/suppliers. 
  • Stay up to date on industry regulations and best practices for payments processing. 

Skills & Qualifications: 

  • Strong leadership skills with a proven track record of motivating, coaching, and developing a high-performing team. 
  • In-depth understanding of payments processing procedures, regulations, and risk management principles 
  • Excellent analytical and problem-solving skills 
  • Strong decision-making abilities 
  • Proficiency in MS Office Suite (Excel, Word) and relevant accounting/payments software (mention specific software used by your company if applicable) 
  • Excellent communication, interpersonal, and negotiation skills 
  • Ability to work independently and as part of a team in a fast-paced environment. 

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