About The Role
Site Reliability Engineer – Operations
In SaaS Operations – your future department – our strategic roadmap is summed up in the phrase modern engineering innovative automation driving scalable customer success. We need to deliver a reliable and ever-evolving platform for our clients to run their business critical processes using the clients products. To ensure the best possible position, were building our cloud platform operations department around the SRE principles, and youre invited to help us build this from the ground up.
In your daily work you will be collaborating with experienced operations engineers and all of our agile DevOps teams in our sister department SaaS Innovation. Your focus will be on technical deliveries, troubleshooting and continuous improvements to our platform, while also acting as an integral part of our feedback loop to developers of both platform and software features of the clients’ products. You will be part of a fast-paced, collaborative, inclusive and iterative delivery environment, with colleagues that are motivated by doing things that are equally important and impressive.
The focus of the SRE team is to support and operate our SaaS platform for our clients, always doing this with an eye on improving our deliveries and thinking about how to use our maintenance budget in the wisest and most scalable way. As an SRE engineer with SaaS Operations, your responsibilities would include:
Participating in taking customers live on our SaaS services
Participating in day-to-day operations for our clients
Technical troubleshooting of our repositories and deployment pipelines
Log forensics and root cause analysis for defunct assets
Developing strategies to achieve our availability targets and incorporate preventive and corrective measures
Assist in developing enhancements in collaboration with seasoned developers
Take part in the collective responsibility to build our knowledge foundation through trial, error, and successes
Be a dynamic contributor to innovative thinking.
As a globally focused company, with our HQ in Europe, people are the most important asset. We are committed to being a place for you to grow personally as well as professionally. We would love to attract talent that has 5 -7 years of experience, but it is not essential. We are also looking for passionate and committed computer science graduates who are excited to learn and will take initiative. Our delivery area is vast and full of opportunities, the following is a non-exhaustive list of attributes that we look for in our applicants:
An inquisitive and pioneering mindset
Comfortable sharing knowledge and knowing when to ask for help
Entirely capable of being autonomous and understanding how to take a task to completion
A fail-faster mentality, we learn from our mistakes and correct them quickly
Knowing when perfection is the enemy of good enough right now
Experience working in agile teams
Systems experience working with for instance Azure, Azure DevOps, Windows Server, Linux, or orchestration like Kubernetes or serverless
Experience with C#, PowerShell, Python, Ansible/Chef/DSC, or git, in general, is considered a plus
5-7 years of industry experience or a relevant Bachelor of Science qualification.
We are highly invested in our people. We are embarking on a very exciting journey and are inviting you to take part in forming the future for our client as a Cloud-based SaaS company. We firmly believe that if you grow, we grow. We are working on leading-edge solutions with dynamic and innovative thinkers. It is a thrilling opportunity to both contribute to world-leading solutions, and to continue to develop technical skills. That is also why we offer a generous and exciting certification and career path for our SRE engineers in our global company. We hope to be the place where you choose to kickstart your SRE/DevOps career.
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.