Senior IT Specialist

About The Role

Configure and manage network infrastructure (Firewall, Core Switch, Access Switch, ISP, Access points, etc.)

Manage physical and virtual servers (Windows, CentOS, Hyper-V)

Setup and deploy computer equipment (Desktop & Laptop)

Support variety of OS platforms (Windows 10, Ubuntu, Mac OS, etc.)

Setup and troubleshoot system issues

Attend to all tickets in a timely manner using company’s ITSM/ticketing platform.

Should be familiar working with tools like ServiceNow, Remedy, Freshservice, etc.

Provide remote support from employees in different countries

Collaborate with the ICT team from the Philippines and report to our global ICT head.

Manage company asset inventory

Responding in a timely manner to service issues and requests

Testing and implementing new technology

Managing technical projects (Implementation, migration, setup, etc.)

Providing technical support across the company

Repairing and replacing equipment as necessary.


Position Requirements

Bachelor’s degree related to computer/technology.

6 – 10 years of experience in IT infrastructure support

Willing to work on shifting schedule (Morning, Mid, and Night)

Willing to work on weekends and holidays

Willing to render overtime whenever needed

Strong Verbal & Written communication skills

Must have integrity at work

Can start ASAP.

Should possess good communication skills.

Is available to join us in our Bangalore office from Day 1.


About Eastvantage

About Eastvantage

At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.

We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.

Job Category: Technology
Contract Type: Full-Time
Location: Bangalore India
Division: Technology
Organization: Eastvantage
Assigned Recruiter: sneha.sonam@eastvantage.com

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