About The Role
Configure and manage network infrastructure (Firewall, Core Switch, Access Switch, ISP, Access points, etc.)
Manage physical and virtual servers (Windows, CentOS, Hyper-V)
Setup and deploy computer equipment (Desktop & Laptop)
Support variety of OS platforms (Windows 10, Ubuntu, Mac OS, etc.)
Setup and troubleshoot system issues
Attend to all tickets in a timely manner using companys ITSM/ticketing platform.
Should be familiar working with tools like ServiceNow, Remedy, Freshservice, etc.
Provide remote support from employees in different countries
Collaborate with the ICT team from the Philippines and report to our global ICT head.
Manage company asset inventory
Responding in a timely manner to service issues and requests
Testing and implementing new technology
Managing technical projects (Implementation, migration, setup, etc.)
Providing technical support across the company
Repairing and replacing equipment as necessary.
Bachelors degree related to computer/technology.
6 – 10 years of experience in IT infrastructure support
Willing to work on shifting schedule (Morning, Mid, and Night)
Willing to work on weekends and holidays
Willing to render overtime whenever needed
Strong Verbal & Written communication skills
Must have integrity at work
Can start ASAP.
Should possess good communication skills.
Is available to join us in our Bangalore office from Day 1.
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.