About The Role
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversees cross-functional teams tasked with solving business issues, which require a technical solution providing subject matter expertise with regard to system functionality and capabilities for stakeholders.
Participates in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of technical solutions, which are intended to improve customer relationships, operating efficiencies, and/or add business benefits.
Identifies detailed requirements from business users through interviews, documentation, and facilitated working sessions for approved projects and enhancements.
Partners with stakeholders and business representatives to identify necessary department resources to meet defined objectives.
Leads team in analyzing information and prioritizing requirements to gain an understanding of the business needs in order to provide recommendations for solutions. Evaluates relative feedback and ROI to effectively align projects.
Creates comprehensive business process models and maps, business glossaries, data models and mock-ups/prototypes based on requirements, capturing pertinent process step details and metrics details in design documents so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be recognized establishing benefits realization objectives.
Analyzes transformation of data into value-added information: where to source it, how to integrate it, and how to enhance and deliver it as analytic insight to support business decision making.
Structures and develops test plans (e.g. test objectives, test cases, test data and test scripts) for executing unit, integration, system and/or acceptance testing in order to ensure the solution meets the business requirements.
Manages acceptance testing with the business users performing system configuration and integration testing including the functionality, performance, and fit-for-use to ensure original requirements are met and defined constraints are controlled.
Manages work plans, timelines, and budgets. Assesses project impacts through consultation with the business, management, regulatory, IT, quality assurance, validation, and training teams.
Administers, through cutover planning and coordination with stakeholders, implementation of necessary business changes/additions to enterprise applications or integrated third party systems after testing is complete in order to ensure successful solution delivery.
Develops, maintains, and provides technical subject matter expertise in order to convey and communicate capabilities, and delivers knowledge transfer to appropriate personnel for skill development.
Carries out responsibilities according to the organizations policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations.
QUALIFICATIONS / EXPERIENCE:
Bachelors degree in a related field from an accredited college or university and even (7) to ten (10) years of enterprise system experience with at least five (5) years performing the role of a Business Analyst, and years two (2) at a management level preferred; or an equivalent combination of education and experience.
Excellent interpersonal communication skills with an orientation towards professionalism and customer service are required (including the ability to work diplomatically with a diverse workforce).
Demonstrated analytical ability to solve complex technical problems.
Demonstrated ability to communicate effectively (both oral and written).
Knowledge and experience in developing Use Cases and User Stories are a must.
Knowledge and experience in IT Business Analysis are a MUST.
Knowledge and experience in the following areas are highly desirable:
Agile Business Analysis
Lean Six Sigma tools and techniques (w/ statistical analysis)
Experience in coordinating simultaneous assignments by assessing project deadlines, establishing work priorities, and coordinating personal work schedules.
Experience with project management to plan and execute complex activities.
Experience with Agile methods plus Resourcefulness, ingenuity, and maturity in decision-making and problem-solving.
Ability to work with minimal direction/supervision.
Strong organizational and analytical skills accompanied by the flexibility to quickly adapt to and new business environment.
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.