About the Role
We are looking for a highly skilled and motivated Senior Business Analyst to join our dynamic team. In this role, you will work closely with clients, stakeholders, and development teams to define user stories, deliver precise functional specifications, and drive the successful implementation of cutting-edge software solutions. If you thrive in a fast-paced environment, have a passion for solving complex business challenges, and bring expertise in Health Care IT, we’d love to hear from you!
- Work set-up: Remote
- Shift: Night Shift
- Location: Philippines
Key Responsibilities
Analysis & Requirements Gathering
- Deliver detailed functional specifications, including workflows, business rules, interface designs, data analysis, and mapping.
- Translate customer requirements into comprehensive User Stories and acceptance criteria, recommending optimal solutions.
- Conduct gap analyses between current applications and customer requirements, collaborating with Architects and Developers to estimate impact.
- Build and maintain the Requirements Traceability Matrix to ensure alignment throughout the project lifecycle.
Collaboration & Testing
- Partner with Development, QA, and Production Support teams to validate and test functionality changes.
- Demonstrate system changes to clients, ensuring business needs are fully addressed.
- Support system testing, regression testing, and smoke testing to maintain high-quality deliverables.
Training & Documentation
- Develop training materials and deliver engaging training sessions to end users.
- Document processes, procedures, and best practices while ensuring compliance with SOPs.
- Prepare and review outreach communications and track engagement activities.
Leadership & Team Support
- Facilitate discussions in meetings with clients and internal teams to gather and refine requirements.
- Oversee team task coordination, monitor progress, and resolve roadblocks to ensure timely delivery.
- Provide updates on team and sprint progress during Weekly Agile Release Train Status Meetings.
Qualifications
- 8+ years of experience as a Business Analyst in a software development environment.
- Bachelor’s Degree (or higher) in a technology-related field, or equivalent relevant
- Proven hands-on experience with User Stories, including progression and workflows with customers.
- Ability to develop use cases, functional specifications, and technical requirements.
- Strong understanding of business analysis principles, processes, techniques, and workflows.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience in Health industry software implementation.
Preferred Qualifications
- Past experience with Health Care IT Systems or Centers for Medicare & Medicaid Services (CMS).
- Familiarity with Agile methodologies and tools for project management.
Why Join Us?
- Collaborate with a talented team in a dynamic, fast-paced environment.
- Impactful Work: Contribute to meaningful projects that improve processes in the Health Care IT sector.
- Career Growth: Competitive compensation, benefits, and professional development opportunities.
- Remote Work
About Eastvantage
At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, Morocco and Bulgaria. Visit eastvantage.com to discover how we can help you succeed. For regular updates on the ongoing requisitions, please follow our careers page.