Why this role is important to us:
Here is a great opportunity—you will be working on our global Salesforce platform (Marketing, Sales, and Service Clouds), which is highly complex and includes different apps, including Pardot & B2BMA, Conga CPQ/IWA, Cadalys ITSM, and Altify.
We are looking for a highly qualified and skilled Salesforce expert to join the Group IT Business Solutions team.
You will get a unique possibility to play a key role, working across the Salesforce platform in close collaboration with our Business Analysts, other Application Specialists, and key stakeholders to analyze business requirements and suggest, implement, and maintain innovative and efficient solutions.
In Group IT we are approximately 80 employees of which 30 work in the Business Solutions team. We are a highly diverse team with more than ten nationalities, situated in several locations, with the majority in Copenhagen. You will be part of our Agile CRM team consisting of 7 other colleagues.
The department is highly professional, skilled, and adept at the full life cycle of applications (designing, configuring, developing, implementing, supporting, and maintaining our internal, mainly cloud-based, applications). These include Salesforce, VersionOne, Workday and Microsoft Fabric as well as an integration platform from Dell Boomi.
What you will be responsible for:
- Provide input to our application strategies and architectural designs
- Communicate and interact directly with our business stakeholders and end-users to analyze objectives and capability requirements
- Design, configure/develop and implement solutions within the Salesforce platform
- Test the stability and functionality of the application
- Troubleshoot and fix bugs
- Write documents and provide technical training for end users
What we value:
- A degree in Computer Sciences/Business Administration or similar
- Relevant/several years of experience from a similar position in an international and agile environment
- A broad knowledge/experience with the Salesforce platform and maintenance hereof when it comes to configuring and developing the Sales- and/or Service Cloud using e.g. Dynamic Forms, Flow- and Process Builder, Community/Experience Builder, and the Lightning App Builder
- Development skills within Lightning components (LWC), Apex, and VisualForce and experience with VS Code, SFDX or Force.com IDEs or, alternatively, web development- or Java skills
- Experience with Pardot and release management using tools like Copado or Gearset is considered beneficial
- Brilliant collaboration- and communication skills, bridging IT and business
- Fluency in spoken and written English
- Amenable to work in EMEA time zone