About the role:
- Plan, initiate, and manage projects from start to finish
- Writing technical documentation and contract / tender reviews
- Define project scope, goals, and deliverables
- Develop project plans and timelines
- Allocate resources and monitor progress
- Communicate with stakeholders and team members
- Manage working relationship with current and prospective clients
- Manage risks and issues that may arise
- High-level checks such as technical requirements and fitEnsure projects are completed on time
- and within budget
- Handle escalations
- Measure and report on customer success metrics
Position requirements:
- 5 years and above years of experience
- Portfolio of projects handled
- Proven experience with project management, customer success management, or risk management
- Excellent organizational and time management skills
- Strong communication and leadership abilities
- Knowledge of project management tools and techniques
- Proven ability to learn about new technologies and software
- Bachelor’s degree in a relevant field (preferred)
- Knowledge of CRM software (e.g., Salesforce)
- Project management certification a plus
About Eastvantage
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.
