Librarian/QA Specialist

About the job

We are seeking a meticulous and organized Librarian/QA Specialist to manage our digital asset
management (DAM) system, Aprimo, and our Microsoft SharePoint file system. This role is crucial to
ensuring that all digital content is structured, accessible, and maintained according to company
standards. Additionally, this role will oversee the quality assurance (QA) process for our eLearning
modules, upholding high standards of accuracy, functionality, and consistency.

Why You’ll Love Working Here:

• Innovative Projects: Work on cutting-edge learning solutions that make a real difference in
  how people acquire new skills and knowledge.
• Creative Freedom: Use your creative expertise to develop eLearning solutions that captivate
  learners.
• Collaborative Environment: Join a dynamic team that’s passionate about creating the best
  learning experiences.
• Professional Growth: Opportunities for continuous learning and professional development
  in both design and instructional strategies.
• Impact: Play a pivotal role in transforming the learning experience for a diverse audience,
  making a meaningful impact on their educational journey.

Key Responsibilities:

Digital Asset Management:

• Oversee Aprimo (DAM) and Microsoft SharePoint file systems, ensuring that all content is
  categorized, tagged, and stored systematically.
• Monitor and enforce best practices for file naming conventions, metadata, and version
  control to maintain content integrity and accessibility.
• Collaborate with team members to ensure consistent content organization, facilitating
  smooth uploads and file retrievals.
• Regularly audit digital assets, identifying and resolving any inconsistencies or issues in
  content organization and storage.

Quality Assurance for eLearning Modules:

• Lead the qualify assurance process for all eLearning modules, verifying content accuracy,
  usability, and technical functionality.
• Conduct thorough testing of multimedia elements, navigation, and user experience to ensure
  that all modules meet company standards.
• Identify, document, and communicate any content errors or technical issues to the
  development team for resolution.
• Collaborate with learning experience designers and developers to ensure QA feedback is
  incorporated, optimizing the final product for end users.

Collaboration and Content Support:

• Work closely with content creators and technical teams to maintain organized workflows and
  support content development.
• Act as a primary resource for Aprimo and SharePoint guidance, training team members on
  best practices for content uploading and management.
• Provide insights and recommendations on improving digital asset organization and file
  system processes to enhance productivity.
• Develop system utilization reporting.

Process Optimization and System Updates

• Regularly evaluate Aprimo and identify opportunities for tool or process improvement.
• Stay informed on system updates, best practices, and industry trends, implementing relevant
  enhancements to maintain operational efficiency.
• Design and implement QA checklists, workflows, and standards, continually refining the
  process to align with evolving content and business needs.

Required Skills/Abilities:

• Bachelor’s degree in project management, business administration, quality assurance or a
  related field.
• Proven experience in managing digital assets.
• Proficiency in DAM platforms, Aprimo preferred.
• Strong attention to detail and organizational skills, with experience in QA for digital content
  and learning and development courses.
• Excellent communication and interpersonal skills for effective collaboration in a remote work
  environment.
• Excellent communication and collaboration skills in a remote work environment.
• Ability to follow structured QA processes, document findings, and maintaining consistent
  quality standards.
• Familiarity with content management and learning management systems