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HR Lead Support Generalist

About the Company: At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, and Bulgaria. Visit eastvantage.com to discover how we can help you succeed.

The role involves developing and executing personnel procedures, providing guidance for business operations, participating in HR objectives, administering benefits, suggesting new policies for employee experience, and ensuring compliance with regulations and employment laws.

Responsibilities

  • Run the daily functions of the HR Operations, which includes but not limited to associate relations, account-related audit compliance, training, and other HR functions. 
  • Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance
  • Be the primary backup for payroll processing, including biweekly and semimonthly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes
  • Creates and supports retention initiatives by executing programs developed to improve associate morale, satisfaction, productivity, and retention. 
  • Supports administration of HR policies, processes and procedures.
  • May train, mentor, and assist in the development of others. 
  • Supports management and all associates within a site. 
  • Assists the local HR team in delivery of overall responsibilities. 
  • Provides general guidance and support on performance concerns and issues.

Required skills and qualifications.

  • Bachelor’s degree (or equivalent) in human resources, business, or related field
  • 3-5 years of relevant experience
  • Broad human resource generalist knowledge of Recruitment, Employee Recordkeeping, Benefits Administration, Performance Management, and Employee Relations
  • Must be adept to the Labor Law provisions including human relations and employee rights.
  • Excellent interpersonal skills and communication skills
  • Strong communications skills
  • Proficiency in HRIS software and Microsoft Office Suite.
  • Amenable to work on a hybrid work set up in BGC Taguig

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Job Category: Recruitment and HR
Contract Type: Full-Time
Location: BGC Taguig
Organization: Eastvantage

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