CRM Specialist | Onsite | BGC, Taguig City | DAY 1 HMO

About The Role

Manage and run campaigns for our leads and existing customers.
This can be executed through our CRM platform (Netcore) and even outside the platform if needed through manual interventions.
Our CRM resource will:

1. Execute campaigns from the business model which would include:

Processing of database
Templating of copies/materials in the platform
Creation of journeys in the platform
Scheduling of sending materials to selected base/segments through different channels
Coordination with Tech and Netcore for platform developments/improvements
Coordination with GCash for scheduling and blasting of materials through GCash channels
2. Create post-mortem reports for campaigns/materials that ran

delivery rate, open rate, click rate, conversion rate, suggestions for improvement


Position Requirements

• Proficient in Excel and has experience managing reports/processing data

• Experience working in CRM systems

• Familiar with HTML and email templating

• Strong verbal and written communication skills


About Eastvantage

About Eastvantage

At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.

We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.

Job Category: Business Support
Contract Type: Permanent
Location: BGC Taguig
Division: Business Support

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