Cards Acquiring IT Business Analyst

About the Role

As an IT Business Analyst, you will play a pivotal role in facilitating seamless transitions within the banking environment. Your responsibilities will encompass the end-to-end process of change implementation, ensuring alignment with bank requirements and providing effective solutions.

  • Work set-up: Hybrid
  • Shift: 9:00 AM – 6:00 PM
  • Location: BGC, Manila

Roles and Responsibilities

  1. Change Request Understanding:
    • Comprehend change requests raised by the bank.
    • Prepare comprehensive requirement documents, meticulously documenting the specified needs from the bank.
  2. Solution Presentation and Review:
    • Present requirements to the solution team through collaborative calls with the solutioning architect team.
    • Scrutinize solution documents shared by the design team to ensure alignment with bank requirements, addressing any identified gaps.
  3. Bank Collaboration and Sign-off:
    • Conduct walkthroughs of solution documents with the bank, obtaining sign-off on the provided solutions from the design team.
    • Collaborate with the development team to obtain Functional Solution Documents (FSD) aligned with the approved solutions.
  4. Internal Review and Bank Sign-off:
    • Provide input and review comments during internal FSD walkthroughs by the development and design teams.
    • Share FSD with the bank, conducting walkthroughs and obtaining sign-off on the document.
  5. Testing Phase Oversight:
    • Attend walkthroughs of test scenarios prepared by the SIT internal testing team, offering review comments.
    • Review defects raised during internal testing, assigning them to the development team for necessary fixes.
  6. UAT Testing and Production Support:
    • Set up necessary configurations during the UAT testing phase.
    • Review defects raised during UAT, assigning them to the development team for resolution.
  7. Implementation and Production Support:
    • Configure parameters during the implementation phase.
    • Provide production support during the implementation or live date.
    • Offer workaround solutions to the bank in case of any production incidents, facilitating discussions with the development team for any necessary production fixes.


  • Bachelor’s degree in a relevant field (e.g., Finance, Business, Information Technology).
  • Proven experience 10 years as Business Analyst within the payments industry.
  • In-depth knowledge of card acquiring processes, payment gateways, and related technologies.
  • Should have the hands-on experience with FSD creation and testing exposure.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to solve complex problems.

About Eastvantage

At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.

We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.

Job Category: Technology
Contract Type: Full-Time
Location: BGC Taguig
Division: Technology
Assigned Recruiter: aliah.panaligan

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