Business Analyst

About the role:  
Design & Development:

● Propose features and innovation derived from market and customer research, competitive landscaping,
and best practice adoption that will allow the app to deliver Singlife’s unique proposition to the target
● Identify the detailed business requirements to support key product features, which will be the basis for
● Liaise with business units in ensuring requirements to support a product design are well defined and
● Create and analyze user stories working with the business and tech teams to determine priorities and
ensure the correct requirements and detail is captured.
● Build and maintain relationships with your key stakeholders.
● Work with the Design Team in translating experience strategy into key product features, and ensuring
continuity of design and user experience across the entire app.
● Work with Platform managers in building the Service Design blueprint (frontend + backend) and to ensure
feasibility of the design concept and features

Delivery & Execution:

● Be the ‘go to’ person within your squad for all queries and questions about your product during
development and testing.
● Work with the Tech team to ensure wider dependencies and implications for changes are understood,
building a clear understanding of our technical architecture.
● Help create and maintain the product backlog, ensuring there is always enough well defined and
prioritized stories for development.
● Conducts regular review of product performance and makes recommendations to improve it.
● Enable product monitoring and benefits tracking by setting up reports and dashboards as part of business

Position requirements:  

● Bachelor’s degree in Business Administration, Information Technology, or a related field (preferred).
● Minimum of 3 years of experience as a Business Analyst or similar role.
● Strong analytical and problem-solving skills.
● Excellent communication and interpersonal skills.
● Experience with business process modeling and documentation tools.
● Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
● Experience with BRD writing using User Stories and Process Mapping
● Willing to work on a 6 month project based and hybrid work set up in BGC Taguig

About Eastvantage 

At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth. 

We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years. 

We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story. 

Job Category: Business Support
Contract Type: Fixed Term Contract
Location: BGC Taguig
Division: Customer Care
Organization: Singlife
Assigned Recruiter: randell.vinuya

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