About The Role
Bachelors degree in Computer Science (or a related field) is highly desirable;
Microsoft industry vendor certifications, such as Microsoft MCSA or MCP preferred;
Cisco industry vendor certifications, such as CCNA (Routing and Switching) advantageous; and
ITIL Foundation v4 certification is required.
Minimum 5 years experience with a high technical up to date skill set in (to a level 2 capability) Service Desk or other customer-facing technical support roles.
Previous experience in a Managed Service or Professional Services environment preferred; and
Sound understanding of ITIL Framework.?
Position Requirements
Bachelors degree in Computer Science (or a related field) is highly desirable;
Microsoft industry vendor certifications, such as Microsoft MCSA or MCP preferred;
Cisco industry vendor certifications, such as CCNA (Routing and Switching) advantageous; and
ITIL Foundation v4 certification is required.
Minimum 5 years experience with a high technical up to date skill set in (to a level 2 capability) Service Desk or other customer-facing technical support roles.
Previous experience in a Managed Service or Professional Services environment preferred; and
Sound understanding of ITIL Framework.?
Bachelors degree in Computer Science (or a related field) is highly desirable;
Microsoft industry vendor certifications, such as Microsoft MCSA or MCP preferred;
Cisco industry vendor certifications, such as CCNA (Routing and Switching) advantageous; and
ITIL Foundation v4 certification is required.
Minimum 5 years experience with a high technical up to date skill set in (to a level 2 capability) Service Desk or other customer-facing technical support roles.
Previous experience in a Managed Service or Professional Services environment preferred; and
Sound understanding of ITIL Framework.?
Bachelors degree in Computer Science (or a related field) is highly desirable;
Microsoft industry vendor certifications, such as Microsoft MCSA or MCP preferred;
Cisco industry vendor certifications, such as CCNA (Routing and Switching) advantageous; and
ITIL Foundation v4 certification is required.
Minimum 5 years experience with a high technical up to date skill set in (to a level 2 capability) Service Desk or other customer-facing technical support roles.
Previous experience in a Managed Service or Professional Services environment preferred; and
Sound understanding of ITIL Framework.?
Bachelors degree in Computer Science (or a related field) is highly desirable;
Microsoft industry vendor certifications, such as Microsoft MCSA or MCP preferred;
Cisco industry vendor certifications, such as CCNA (Routing and Switching) advantageous; and
ITIL Foundation v4 certification is required.
Minimum 5 years experience with a high technical up to date skill set in (to a level 2 capability) Service Desk or other customer-facing technical support roles.
Previous experience in a Managed Service or Professional Services environment preferred; and
Sound understanding of ITIL Framework.?
About Eastvantage
About Eastvantage
At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over 1,000 happy employees over the years.
We invite you to navigate our site to get to know who we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, both customers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.