About the Company: At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, and Bulgaria. Visit eastvantage.com to discover how we can help you succeed.
About the Role:
We are seeking a highly organized and detail-oriented Administrative Assistant to provide essential business support to our team. This role plays a crucial part in ensuring smooth operations and excellent customer service.
Responsibilities:
Customer Service and Administration:
- Process cancellation requests efficiently and accurately.
- Raise invoices promptly and maintain accurate records.
- Handle credit requests professionally and in accordance with company policies.
- Set up new customer accounts, verifying information and ensuring compliance.
- Respond to emails in a timely and helpful manner.
Data Entry and Reporting:
- Complete overweight entries with meticulous attention to detail.
- Generate reports on various operational aspects as needed.
- Perform accurate data entry tasks for various business functions.
Business Support:
- Provide administrative support to the sales team
- Assist with Gearbox(c) data entry for vehicle reporting.
- Participate in auditing processes to ensure accuracy and compliance.
- Provide support to vendors and maintain vendor relationships.
Qualifications:
- Proven experience in an administrative or customer service role.
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills
- Willing to accept contract employment for 6 months and amenable working-onsite in Pasig,City.
WHAT WE OFFER:
- Government-mandatory benefits
- Php 20,000 Completion Bonus
- Tools & Equipment Provided
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