Administrative Assistant – AU Client (Project Based)

About the Company: At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, and Bulgaria. Visit eastvantage.com to discover how we can help you succeed.

About the Role:

We are seeking a highly organized and detail-oriented Administrative Assistant to provide essential business support to our team. This role plays a crucial part in ensuring smooth operations and excellent customer service.

Responsibilities:

Customer Service and Administration:

• Process cancellation requests efficiently and accurately.
• Raise invoices promptly and maintain accurate records.
• Handle credit requests professionally and in accordance with company policies.
• Set up new customer accounts, verifying information and ensuring compliance.
• Respond to emails in a timely and helpful manner.

Data Entry and Reporting:

• Complete overweight entries with meticulous attention to detail.
• Generate reports on various operational aspects as needed.
• Perform accurate data entry tasks for various business functions.

Business Support:

• Provide administrative support to the sales team
• Assist with Gearbox(c) data entry for vehicle reporting.
• Participate in auditing processes to ensure accuracy and compliance.
• Provide support to vendors and maintain vendor relationships.

Qualifications:

• Proven experience in an administrative or customer service role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills
• Willing to accept contract employment for 6 months and amenable working-onsite in Pasig,City.

WHAT WE OFFER:

• Government-mandatory benefits 
• Php 20,000 Completion Bonus
• Tools & Equipment Provided

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