Inspired Insights
Driving Customer Success for Your Business Success
Author and Motivational Speaker Jim Rohn said “If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” True enough, a study by Deloitte and Touche found that customer-centric companies are...
5 Tips in Choosing Ideal Keywords for Your SEO Campaigns
Digital Marketing is all about getting your brand seen across online platforms, of which search engines are considered most predominant. When it comes to taking advantage of its potential to boost your brand’s visibility organically, Search Engine Optimization (SEO),...
The Importance of Speaking the Language of Finance and Accounting Core Values
Different companies have different management styles and strategies but when it comes to finance and accounting, all must speak the same language - a language that translates the core values of “Professional Competence, Commitment to Profession, and Excellence and...
5 Reasons You Should Consider Managed Marketing Services
The scale of how the unprecedented new economic reality has affected consumer habits has businesses looking at re-evaluating their marketing strategies. Given the volatile business environment and resulting changing marketing needs, marketing leaders are now focusing...
Why IT Support is Indispensable
Although the combination of machine efficiency and human creativity has led to innovations that have undoubtedly made our lives easier, rapid digitalization of manual processes has made many human jobs obsolete. The more advanced IT becomes, the less jobs there are...
5 Qualities of a Managed Service Provider That Achieves Operational Excellence
Many companies today engage managed service providers (MSPs) as a strategy to reduce costs and minimize risks. However, one can only be assured of optimized benefits if an MSP has operational excellence instilled in the company culture. A company in the market for an...
Trust: The Critical Factor in Managed Services
Managed service providers (MSPs) have evolved to become an integral part of the operations of many companies. In fact, it is estimated that 90% of Fortune 1000 companies use MSPs, manifesting high confidence in the value of these partnerships. But what makes for a...
The Impact of Organizational Culture on Organizational Performance in a Highly Digital World
The emergence of remote working arrangements has made managing projects a major challenge for many organizations. Collaboration has become all the more difficult with team members spread out in different locations and time zones. The impact of organizational culture...
Making Customer Happiness our Business
At Eastvantage, we understand that excellent customer service is all about providing a most satisfactory experience akin to delighting our friends. Naturally, as we value our clients and their customers as friends, we always want to make them happy. We believe that in...