Inspired Insights

Making Customer Happiness our Business

Making Customer Happiness our Business

At Eastvantage, we understand that excellent customer service is all about providing a most satisfactory experience akin to delighting our friends. Naturally, as we value our clients and their customers as friends, we always want to make them happy. We believe that in...

10 HR Processes That Can Be Automated

10 HR Processes That Can Be Automated

The automation of Human Resource (HR) processes has become a priority for many companies worldwide particularly due to the continued adoption of remote work. However, as HR needs to involve human interaction in the day-to-day operations to be effective, it is unlikely...

Eastvantage in Beast Mode

Eastvantage in Beast Mode

The Eastvantage (EV) teams opened the Year of the Tiger roaring to soar during its first-quarter town hall meeting - the EV Assembly (EVA). Continuing in the same spirit during the second quarter, the teams are in beast mode in pursuit of the company’s goals for 2022....

Roaring to Soar: A Quarterly Assembly Made More Engaging

Roaring to Soar: A Quarterly Assembly Made More Engaging

Tips on How to Hold a Winning Virtual Town Hall Meeting For the last quarters since mid-2020, Eastvantage has been holding EVA (Eastvantage Assembly), our very own version of a town hall, on hybrid set up. Because of physical restrictions, a majority attend virtually....

The Top Recruiter Skills that Nobody Thinks About

The Top Recruiter Skills that Nobody Thinks About

A good recruiter contributes highly to the success of a business. For one, securing the right hire - i.e., matching skill set and great culture fit - brings about employer and employee satisfaction resulting in improved productivity, and in the long run reduces...

Overcoming the Challenge of Managing a Remote Team

Overcoming the Challenge of Managing a Remote Team

Currently, 16% of companies globally are fully remote, and 85% of managers believe that having teams with remote workers will become the new norm (Steward, 2021). This is mainly due to rapid technological advancements which allow employees to work from anywhere. Of...

Bridging the IT Skills Gap Through Managed IT Services

Bridging the IT Skills Gap Through Managed IT Services

The past decade has seen a paradigm shift from traditional brick and mortar businesses to online. This shift gained irresistible momentum in 2020 as economies struggled to keep afloat, and remote work became the new norm. These circumstances brought the demand for IT...