Inspired Insights
The Top 6 BFSI Business Processes That Are Best Outsourced
By Erwin Mortelmans In an era marked by digital transformation and heightened customer expectations, the BFSI sector faces a unique set of challenges and opportunities. Staying competitive while navigating complex regulatory requirements and meeting customer...
7 Qualities You Should Look for in a Recruitment Process Outsourcing (RPO) Provider
By Prachi Sharma As the competition in your industry grows fiercer, it is important to hire the best talent to help you maintain or increase your market share. Recruitment Process Outsourcing (RPO) has emerged as a powerful solution for companies aiming to optimize...
6 Telecom Company OSS/BSS Functions You Can Entrust to a Managed Services Partner
By Dean Fox The telecommunications (telecom) industry provides the backbone of modern communication, transcending mere voice calls. From delivering high-speed internet to enabling IoT (Internet of Things) connectivity, telcos (telcos) are in a constant race to...
5 Trends Shaping the Future of Software Development Outsourcing
By Rachna Gaba As the digital revolution accelerates, the demand for innovative software solutions is skyrocketing. If your company is in the Software Development space and you want to stay ahead in this extremely competitive landscape, it’s high time you...
3 Important Steps to Take When Streamlining Ecommerce Operations Through Managed Services
By Erwin Mortelmans Amid reports of ecommerce sales declining to pre-pandemic levels while costs for customer acquisition, retention, and logistics are on the rise, the already stiff competition among online sellers has intensified further. Ecommerce companies are...
3 Ways Managed Services Empower Fiber Optic Service Providers in Accelerating Deployment
By Dean Fox Fiber optics have no doubt revolutionized the telecommunications industry, and in this digital era, fiber optic networks have emerged as the gold standard for delivering lightning-fast data transmission. Deploying fiber optic networks requires careful...
Culture-driven Recruitment: Key To Hiring the Right People for Your Organization
Recruiting the right talent is crucial for the success and growth of any business, and nowadays, the right talent is not just one who has the skills and qualifications for the role, but is also a good culture fit. This is because having employees who align with the...
10 Strategies for Effective Customer Service in the Finance Industry
Customer service in the finance industry plays a crucial role in ensuring customer satisfaction, building trust, and maintaining long-term relationships with clients. It encompasses various aspects, from addressing inquiries and resolving issues to providing...
Transforming Your Finance Team into a Trusted Advisor: Practical Steps for Impactful Results
The finance function has come a long way from being a mere numbers game. In today’s dynamic business landscape, finance professionals have a golden opportunity to step up and become proactive agents of change, leveraging their expertise to provide valuable insights...