A North American Learning Provider Experiences 200% Increase in Sales Qualified Leads Through Inspired Outsourcing
Problem / Challenge The client is a training and development company based in Canada. It conducts business and personal growth seminars and workshops for professionals and individuals in North America and in other parts of the world. The business was doing well in meeting its growth targets until the pandemic hit . The restrictions in […]
High Touch Customer Service Team Supports Growth of Australia’s Leading Curated Marketplace
Problem / Challenge The Australian client maintains an ecommerce site that offers unique gift items expertly sourced from a global community of cottage industries, independent studios, and hole-in-the-wall retailers. They market the products and process orders for delivery by the manufacturers directly to the customers. The client’s market was growing and because of the nature […]
A Leading Digital Asset Company Fast Tracks Expansion to the European Market Through Managed Services
Problem / Challenge Our client, a Singapore-headquartered crypto-financial services company has been aggressively expanding to other regions since being founded in 2015. In line with this, the company has been experiencing increased interest and conversion for their full range of digital asset services spanning investing, financing, trading, and spending. Due to the high volume of […]
San Francisco Concierge Startup Grows From Infancy to Maturity With Inspired Outsourcing
Problem / Challenge The client is a San Francisco-based start-up offering on-demand 24/7 personal and business concierge services globally. About a year after it was established, they experienced a surge in business volume and found themselves in need of help to efficiently handle customer concerns. They sought assistance in establishing a formal support center that […]
An Australian Digital Marketing Agency Improves Operational Efficiency Through Efficient SEO Reporting
Problem / Challenge The client specializes in Search Engine Optimization (SEO) and helps companies within various vertical segments achieve better online visibility through data analytics. The task of compiling monthly SEO client reports for their almost 200 corporate clients had become too much of a load for their internal resources. They needed an efficient team […]
Australian Patient Management Systems Provider Improves Customer Satisfaction Through Inspired Outsourcing
Problem / Challenge The client provides general practitioners, specialists, radiologists, and pathologists with a complete practice management solution and many hospitals around Australia with an affordable and effective patient administration system. They had a team of freelancers in the Philippines doing medical billing and administrative support for customer claims and queries. The client was concerned […]
